Services

EFFICIENCY OVER TIME

bullet-blue OPERATIONAL CONTINUITY

We support machines over time to help maintain efficiency and production regularity.

bullet-blue TECHNICAL EXPERTISE

Technical know-how and direct knowledge of Famar Tec machines, their configurations and customers’ production needs.

bullet-blue DEDICATED CONTACTS

Customers communicate with competent people, easily reachable and involved in request management.

bullet-blue STRUCTURED FLEXIBILITY

We manage every need with method, adapting support to the customer’s operational priorities.

Spare Parts

We guarantee the supply of original spare parts for all machines in our portfolio.

Every component is fully traceable and complies with the original technical specifications, ensuring compatibility, safety and operational continuity.

We handle both urgent and scheduled requests, providing dedicated technical support to ensure the correct identification of the required components.

Additional Formats

We design and manufacture new formats to adapt machines to different product sizes or packaging configurations.

Each format set is developed in accordance with the machine’s mechanical and electronic specifications, ensuring seamless integration and reliability.

The intervention includes software updates and functional checks to ensure the correct management of the new specifications.

MECHANICAL & ELECTRICAL UPGRADES

We carry out targeted upgrades designed to improve functionality, performance or integration with new applications.

Activities may include mechanical upgrades, replacement of electrical components or implementation of new software logic.

Each upgrade is engineered to integrate with the existing machine configuration, ensuring technical compatibility and production continuity.

REVAMPING

We carry out revamping activities on customer-owned machines, with the aim of extending their service life and bringing their performance in line with current production standards.

Activities include mechanical overhaul, upgrading of critical components, replacement of obsolete parts and safety upgrades.

Each project is developed based on the actual condition of the installed machine, starting with a preliminary technical assessment and a detailed definition of the required activities.

Technical Assistance

We provide qualified technical assistance for machines installed at customer sites, both on-site and remotely.

Our support covers diagnostics, functional restoration, adjustments and optimization of operating performance.

All interventions are carried out by specialized technical personnel with direct access to the original machine documentation and engineering data.

PLANNED MAINTENANCE

We define planned maintenance programs to preserve machine efficiency and reliability over time.

Maintenance activities are scheduled at agreed intervals and include functional checks, inspection of critical components and preventive replacements.

Proper planning helps reduce the risk of machine downtime and maintain consistent performance throughout the machine’s lifecycle.

XPARE

XPARE is the digital platform developed by Famar Tec for structured spare parts management.

Through the interactive machine manual, users can accurately identify components, generate requests and track orders.

The system also supports preventive maintenance planning, simplifying document management and helping ensure operational continuity.