Dear Customer, Your opinion is important to us. With a view to improving our products and services, we ask you for a few minutes of your time to complete this survey. At the end of the filling, you will receive an automatic email to the Company address indicated by You, containing a discount voucher that You can use for future purchases. Your data will be collected for internal use only and individual responses will be treated as strictly confidential.

Gentile cliente non sono ammesse email personali ma solo quelle collegate al vostro indirizzo aziendale

Dear Customer, Your opinion is important to us. With a view to improving our products and services, we ask you for a few minutes of your time to complete this survey. At the end of the filling, you will receive an automatic email to the Company address indicated by You, containing a discount voucher that You can use for future purchases. Your data will be collected for internal use only and individual responses will be treated as strictly confidential.

Which model (s) do you have?

MACHINE EVALUATION

Does the machine meet your expectations?
Where did you get to know our product(s)?
How long have you been using our product(s)?
Please indicate ease of use in the following operations:
Format parts change-over
manutenzione
Accessibilità macchina
Intuitive software and touch-screen controls
Quality of construction materials
Overall quality of the machine
Are you experiencing recurring problems?
What is most important for the yr Company while purchasing of a new machine:
Which of the following statements refer to our brand:
For a new machine, do you think the price is adequate for the quality?
For a new machine, do you think the price is adequate with respect to the market?

DEDICATED TOOL PARTS EVALUATION

Simplicity and speed of format change
Quality of Sales service
Are you experiencing recurring problems?
Satisfaction with the delivery times for tool parts
For the new tools parts, do you think the price is adequate for the quality?
For the new tools parts, do you think the price is adequate with respect to the market?

SALES SERVICE EVALUATION

Ability to speak with the area manager / reference employees
Satisfaction with response times to requests
Clarity and completeness of commercial offers
Quality of Sales service

AFTER-SALES SERVICE EVALUATION

Ability to speak with reference managers / employees
Satisfaction with response times to requests
Satisfaction with the delivery times for spare parts
Overall quality of after-sales service
Quality of the technical assistance service
Satisfaction about the time response for emergencies (spare parts / technical interventions)
For the spare parts, do you think the price is adequate for the quality?
For the spare parts, do you think the price is adequate with respect to the market?

FINAL EVALUATION

Would you buy/recommend other machines of our brand?
Please feel free so share your opinion:
Thanks for participating.
This discount code has been sent to the email issued during the compilation phase, in which You will find the conditions of use.
We invite You to browse our site to learn about our range of products and services, and our sales network around the world.
Dear Customer,
thanks for participating. Your opinion is important to us.
The discount code has already been sent to the email , which describes the conditions of use. We invite You to check and browse our site to learn about our range of products and services, and our sales network around the world.
Codice sconto: